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Travellers find child seats hired with a rental car are substandard
Wed, 20 Jun 2012

Over one in 10 consumers (12 per cent) hiring a child seat with their rental car (either in the UK or abroad) are concerned for the safety of the child in the car seat if it was involved in a car accident, according to a survey conducted by YouGov for iCarhireinsurance.com.

More than a sixth (16 per cent) of travellers said the child seat was 'dirty and tatty' and around a quarter (26 per cent) stated no help was given by staff from the rental car insurance company to fit the child seat.

Further, 37 per cent of customers received no written instructions on how to fit the child seat in the car and 11 per cent spent at least half an hour fitting the seat.

Ernesto Suarez, founder and Chief Executive of iCarhireinsurance.com said: "We're stunned that customers are being provided with child seats that they consider substandard. What's even more concerning is that almost 40 percent of seats, irrespective of their condition, are being supplied with no fitting instructions; after all the best child seat in the world is still dangerous if it's not properly fitted."
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